Meet The Team

 
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Dr. Deanne Williams-Bryant-Ed. D, MBA, CHE

Principal

As the Dean of the Bob Billingslea School of Hospitality Management Bethune-Cookman University, Dr. Deanne Williams-Bryant epitomizes educational and professional development with a B.S. from the University of the West Indies, MBA from Nova Southeastern University, and a Doctor of Education from the University of Florida.

 

As a National Tourism Scholar Dr. Williams-Bryant has been the recipient of numerous awards including the prestigious Stevenson W Fletcher award for contribution to Hospitality Education from the International Council on Hotel Restaurants and Institutional Educators {ICHRIE).

Currently Dr. Williams-Bryant serves as the founding Dean of the School of Hospitality Management at Bethune Cookman University. Responsible for establishing organizational strategy, culture, and goals while providing leadership development and delivery of hospitality academic programs. Dr. Deanne Williams-Bryant epitomizes "Each One, Teach One" through her passion for education and developing the hospitality leaders of tomorrow.

 
Norm Noble

Principal

 

It starts at the top!  Establishing himself as a inspiring, highly visible, and, engaged executive, Norm Noble possesses  broad experiences in the hospitality industry, as a guest-centric and results-driven operations executive.  Leading impressive resorts operations under multiply flags including Hyatt Hotels, Rosewood Hotels, and Walt Disney World, including renowned food and beverage portfolios, Special Events and iconic Attractions,.

 

As a general manager for Epcot’s Food and Beverage portfolio and numerous Disney Resorts, Norm has lead signature customer experiences, large impressive teams, and new development projects to deliver amazing experiences for guests.  These includes, Epcot’s Food and Wine Festival, Disney’s All Star Movies Resort, Disney Animal Kingdom Lodge, Coronado Springs Resorts and Convention Center,  Disney Grand Floridian Resort and Spa, and Disney Polynesian Resort.  Norm has mastered leading these incredible customer experiences and properties, all while establishing meaningful organizational cultures with his employees and guests while achieving high customer experience scores.

 

Norm proudly received his Bachelors in Business Administrations from Baruch College, and his General Managers Certification from Cornell University. He is also a member of the Hospitality Advisory Board for Bethune Cookman University in Daytona Florida. Norm has committed his life to servicing others and delivering world-class experiences.

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Suzette Noble

Managing Principal

 

Great service starts from within!  As a senior operations executive, Suzette Noble leads successful teams, large-dynamic businesses, and vivid customer experiences by a passion to service others in a meaningful way.  This is center to her core belief that successful organizational cultures starts from the top and from within the hearts and minds of each employee. 

With a decade of executive experience as a general manager at Disney, she has led the retail portfolio’s for Disney Springs, Magic Kingdom, and Disney Animal Kingdom Theme Park.  Also, Suzette broadened her skill set to include resort leadership as the general manager for Disney’s Port Orleans Resort, champion for women’s initiatives and development, and a tireless mentor for aspiring individuals.

Suzette makes her mark by strategizing  new value-added customer experiences and encourages team members to think outside-the-box to drive customer engagement ratings and profitability.  She helped launch enhanced shopping concepts for the World of Disney, as well as, the Bibbidi, Bobbidi Boutique and Pirate League Experiences. 

Suzette evangelizes talking and listening attentively to the guests!  It is through their insights and preferences that businesses can easily improve their offerings, capture, and experiences to evolve.